Clinical Practice SWES Practice Exam

What is the most effective way for a worker to reduce a client's resistance?

1. Acknowledge the client's ambivalence about receiving help

2. Increase anxiety to boost motivation

3. Be firm and require answers to all questions

4. Remind the client of the reason for seeking help

The correct answer is: Acknowledge the client's ambivalence about receiving help

Acknowledging the client's ambivalence about receiving help is the most effective way to reduce resistance because it demonstrates understanding and validation of the client's feelings. When clients feel that their concerns and mixed emotions are recognized, they are more likely to feel respected and heard, which facilitates open communication. This approach fosters a trusting relationship, making clients more receptive to discussing their challenges and considering the support offered. By validating the client's ambivalence, the worker can create a safe space for exploration of their feelings, leading to a greater willingness to engage in the process of change. It also encourages the client to articulate their doubts and motivations, allowing for a more collaborative approach to developing strategies for overcoming obstacles. In contrast, increasing anxiety or being overly firm can lead to defensiveness and withdrawal, further entrenching the client’s resistance. Reminding the client of the reason for seeking help may reinforce their discomfort rather than addressing the underlying ambivalence. Therefore, acknowledging ambivalence stands out as a compassionate and effective strategy for reducing resistance and promoting engagement in the therapeutic process.